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WEB SITE EXCHANGE & RETURN POLICY

PUSH PLAY HOLDINGS PTY LTD A.B.N.19.960.890.539.

Our sole objective at PushPlay is that our customers feel confident when they make a Push Play purchase. If, for some reason, something isn’t right – then you have our commitment we’ll make it right.

PushPlay Online provides a totally FREE exchange policy within Australia.

That means, unless otherwise specified, you can return any purchased items (including sale items) for an exchange. To take advantage of this policy you need to ensure:

- You email your intention to exchange a purchased item is indicated within 7 days of the delivery date. WE WILL ISSUE YOU AN EXCHANGE AUTHORISATION NUMBER VIA EMAIL WITHIN 24HOURS.
This will enable you to track your exchange at any time just by quoting this number to our office.

- Due to Health Regulations, the purchased item(s) must be in new, unworn, unwashed, and perfect condition, and must have all tags and branding still attached.

PushPlay will not accept the return of any item(s) which we consider 'used' in any way. Please note, in such cases, the 'used' item(s) will be returned to you and you will be charged for any and all additional freight costs.

If you are exchanging a purchased item, PushPlay will send you the replacement item free for the first exchange. That means no additional freight charges on the first exchange only. Freight charges on subsequent exchanges in relation to a specific original purchase will be paid by you.

Click Here To Download Exchange / Return Form

If you would like to return or exchange an item click here to send an email notifying us of your intention and a pre-addressed Australia Post satchel will be mailed to you.

Place the purchased item for exchange inside the satchel, along with your completed Exchange Form (download above) and deposit into any Australia Post box.

USA, UK, Europe & Asia-Pacific

We recommend that any purchased items for exchange, which are being returned from outside Australia, should be sent by registered air mail to ensure a speedy exchange. Please make sure the parcel is endorsed "EXCHANGE" or "RETURN OF GOODS".

Return freight charges will be incurred by you for any refunded items, as will items being returned for the purpose of exchange.

WEB SITE TERMS & CONDITIONS

PUSH PLAY HOLDINGS PTY LTD A.B.N.19.960.890.539.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE. YOUR USE OF THIS WEB SITE CONFIRMS YOUR ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS.

* Products, Content and Specifications. All features, content, specifications, products and prices of products and services described or depicted on this Web Site are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors..

* Shipping when an order is placed, it will be shipping to an address designated by the purchaser. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

* Accuracy of Information. We attempt to ensure that information on this Web Site is complete, accurate and current. Despite our efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness or accuracy of any information on this Web Site. For example, products included on the Web Site may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on the Web Site. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.

* Linking to this Web Site. Creating or maintaining any link from another Web site to any page on this Web Site without our prior written permission is prohibited. Running or displaying this Web Site or any material displayed on this Web Site in frames or through similar means on another Web site without our prior written permission is prohibited. Any permitted links to this Web Site must comply will all applicable laws, rule and regulations.

* DISCLAIMERS

ALL PRODUCTS PURCHASED ON OR THROUGH THIS WEB SITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THE MANUFACTURER.

* LIMITATIONS OF LIABILITY. We assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this Web Site or your downloading of any materials, from this Web Site.

* Revisions to these Terms and Conditions. We may revise these Terms and Conditions at any time and from time to time.